Privacy Policy — jeli90

When you interact with the jeli90 platform — whether by registering an account, making a deposit, placing a bet, or contacting our support team — we collect certain categories of personal data. This section describes each category clearly so you know precisely what information jeli90 holds about you.

1.1 Registration Data: When you create a jeli90 account, we collect your full legal name, date of birth, email address, and preferred contact number. This information is required to verify your identity, confirm your age eligibility (18+), and set up your player profile.

1.2 Identity Verification (KYC) Data: In order to process withdrawals and comply with our anti-money laundering obligations, jeli90 may request copies of identity documents such as your National Identity Card (NID), passport, or driver's licence. These documents are used solely for the purpose of confirming your identity and are stored securely for the duration required by applicable law.

1.3 Financial Data: We collect records of your deposit and withdrawal transactions, including the payment method used (bKash, Nagad, Rocket, Upay, bank transfer, Visa, Mastercard), transaction amounts in BDT (৳), transaction timestamps, and transaction reference numbers. We do not store your full bKash PIN, card number, or online banking password — these are handled exclusively by the relevant payment provider.

1.4 Gaming Activity Data: jeli90 records details of your gaming activity on the platform, including the games you play, bet amounts, outcomes, session duration, and wagering history. This data is used for account management, responsible gaming monitoring, bonus eligibility calculations, and dispute resolution.

1.5 Technical and Device Data: When you access jeli90, our servers automatically log your IP address, browser type and version, operating system, device type (desktop, mobile, tablet), referring URL, and pages visited within the platform. This technical data helps us maintain platform security, detect fraud, and improve user experience.

1.6 Communications Data: If you contact jeli90 via email or our support channels, we retain records of those communications, including your messages, our responses, and any attachments. This enables us to track your support history and ensure consistent service quality.

jeli90 processes your personal data only where there is a lawful basis for doing so. The primary purposes for which we use your data are described below:

• Account Administration: To create, manage, and maintain your player account on jeli90, including processing login requests, updating account preferences, and sending transactional notifications such as deposit confirmations and withdrawal receipts.
• Identity and Age Verification: To confirm that you are who you say you are and that you meet the minimum age requirement of 18 years before allowing real-money play on the jeli90 platform.
• Payment Processing: To facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, Mastercard, and other supported payment methods, and to maintain accurate financial records of all transactions.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, money laundering, and other prohibited conduct on the jeli90 platform. This includes analysing patterns in gaming activity, login behaviour, and financial transactions.
• Responsible Gaming Compliance: To monitor gaming activity for signs of problematic gambling behaviour, to apply deposit limits or self-exclusion measures where requested or required, and to fulfil our duty of care obligations to players across Bangladesh.
• Legal and Regulatory Compliance: To meet our obligations under applicable Bangladesh law, including record-keeping requirements and responses to lawful requests from law enforcement or regulatory authorities.
• Platform Improvement: To analyse aggregated, anonymised usage data in order to improve the design, performance, and content of the jeli90 platform. This analysis does not involve singling out individual users.
• Customer Support: To respond to your enquiries, complaints, and disputes in a timely and informed manner, using your communication history and account data to provide accurate, personalised support.

jeli90 does not use your personal data for automated decision-making that produces legal or similarly significant effects, except where required by our fraud prevention systems in circumstances where immediate risk to the platform or to other players demands a prompt automated response. In such cases, you have the right to request human review of any automated decision.

There are limited circumstances in which jeli90 shares your personal data with external parties. Each category of recipient and the rationale for sharing is described below:

• Payment Processors: Your financial transaction data is shared with the relevant payment provider (such as bKash, Nagad, or the applicable bank) solely to process your deposit or withdrawal request. These providers operate under their own privacy policies and regulatory obligations.
• Identity Verification Providers: Where jeli90 uses a third-party KYC service to assist with identity document verification, your submitted documents may be processed by that provider under strict data processing agreements that prohibit further use or disclosure.
• Game Software Providers: Third-party game studios (such as Pragmatic Play, Evolution Gaming, Spribe, and others) may receive your player session data to the extent necessary to deliver their games within the jeli90 platform. These providers do not receive your full personal profile.
• Legal and Regulatory Authorities: jeli90 will disclose your personal data to law enforcement agencies, courts, or regulatory bodies in Bangladesh where required to do so by a valid legal obligation, court order, or to protect the rights, property, or safety of jeli90, its players, or the public.
• Fraud Prevention Networks: In cases of suspected serious fraud or money laundering, jeli90 may share relevant data with industry fraud prevention bodies or financial intelligence units as required by applicable law.
• Business Transfers: If jeli90 undergoes a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. You will be notified of any such transfer and of any changes to data governance arrangements that may result.

All third parties with whom jeli90 shares personal data are required to maintain appropriate technical and organisational security measures and are prohibited from using your data for any purpose beyond what is strictly necessary to fulfil their contracted role.

jeli90 uses cookies and similar technologies (such as local storage and session tokens) to operate the platform correctly and to maintain a secure, personalised experience for each player. This section explains what types of cookies we use and why.

Essential Cookies: These cookies are strictly necessary for the jeli90 platform to function. They manage your login session, preserve your account preferences during a session, and protect against cross-site request forgery (CSRF) attacks. Essential cookies cannot be disabled without breaking core platform functionality.

Functional Cookies: Functional cookies remember your preferences between sessions — for example, your preferred language setting or your last-used payment method. These cookies improve your experience on jeli90 but are not required for the platform to operate.

Analytics Cookies: jeli90 may use privacy-respecting analytics tools to collect aggregated, anonymised data about how players navigate the platform — for example, which pages are visited most frequently, how long players stay on certain sections, and where errors are encountered. This data is used solely to improve platform design and performance.

Security Cookies: Certain cookies are used by jeli90's fraud detection and bot-prevention systems to identify suspicious login patterns or automated access attempts. These cookies do not contain personally identifiable information and are retained only for the duration of the detected risk event.

jeli90 does not deploy third-party advertising cookies, retargeting pixels, or social media tracking scripts on its platform. Your browsing activity on jeli90 is not shared with advertising networks.

Most web browsers allow you to manage cookie preferences through your browser settings. Please note that disabling essential cookies may prevent you from logging in to your jeli90 account or using certain platform features. For guidance on managing cookies in your browser, refer to your browser's official help documentation.

jeli90 is committed to protecting your personal data against unauthorised access, loss, destruction, or alteration. We implement the following security measures:

• SSL/TLS Encryption: All data transmitted between your device and jeli90's servers is encrypted using industry-standard SSL/TLS protocols, ensuring that your personal and financial data cannot be read by unauthorised parties during transit.
• Access Controls: Access to personal data within jeli90's systems is restricted on a strict need-to-know basis. Staff members are granted access only to the categories of data necessary to perform their specific job function.
• Password Hashing: Player account passwords are stored using modern cryptographic hashing algorithms. jeli90 staff cannot read your password in plain text — it is never stored in a recoverable form.
• Intrusion Detection: jeli90's infrastructure is monitored continuously for unusual access patterns, attempted breaches, and other security anomalies. Alerts are triaged by our security team in real time.
• Periodic Security Reviews: jeli90 conducts regular internal reviews of its data security practices and updates its systems in response to newly identified threats and evolving best practices.

Data Retention: jeli90 retains your personal data only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable Bangladesh law. The retention periods specified in the table in Section 1 represent our standard practices. Where a legal obligation requires retention beyond those periods, data will be held accordingly and deleted promptly once the obligation expires.

When personal data is no longer required and the applicable retention period has elapsed, jeli90 will securely delete or permanently anonymise that data so that it can no longer be linked to you as an individual.

As a jeli90 player, you hold specific rights with respect to your personal data. jeli90 is committed to honouring these rights promptly and without unnecessary obstacles. Your rights include:

• Right of Access: You may request a copy of all personal data that jeli90 holds about you. We will provide this information in a clear, readable format within a reasonable timeframe following your verified request.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. You may update basic account information directly through your account settings, or contact support for data held in non-editable fields.
• Right to Erasure: You may request that jeli90 delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. Note that where we are required by law to retain certain records (such as financial transaction data), erasure of those records may not be possible until the applicable retention period expires.
• Right to Restriction: You may request that jeli90 restrict the processing of your personal data in certain circumstances — for example, while a dispute about the accuracy of your data is being resolved.
• Right to Object: You may object to the processing of your personal data where jeli90 relies on legitimate interest as the legal basis for that processing, unless jeli90 can demonstrate compelling legitimate grounds that override your interests.
• Right to Data Portability: Where technically feasible, you may request that jeli90 provide your personal data in a structured, machine-readable format so that it can be transferred to another service provider.

To exercise any of the above rights, please contact jeli90's support team. Email: [email protected] (plain text — not a clickable link). Please include your registered account email address and a clear description of the right you wish to exercise. jeli90 will acknowledge your request within 5 business days and aim to provide a full response within 30 calendar days.

jeli90 may need to verify your identity before processing any data rights request to ensure that personal data is not disclosed or altered in response to fraudulent or unauthorised requests.

The jeli90 platform incorporates third-party game content provided by independent software studios including, but not limited to, Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming. While these providers deliver game content within the jeli90 interface, they operate their own systems and their own data practices. jeli90 has data processing agreements in place with each integrated provider, but jeli90 cannot be held responsible for the independent data practices of these providers beyond the scope of those agreements.

jeli90's platform does not contain links to external websites, social media profiles, or third-party services that operate outside the jeli90 domain. In the event that any such link is present, jeli90 is not responsible for the privacy practices or content of those external destinations, and you should review their respective privacy policies independently before interacting with them.

Payment partners including bKash, Nagad, Rocket, Upay, and the banking institutions listed on jeli90 process your financial transactions under their own privacy policies and regulatory frameworks. jeli90 encourages you to review the privacy documentation of your chosen payment provider to understand how they handle your financial data during transaction processing.

jeli90 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, changes in applicable Bangladesh law, or operational developments on the platform. When a material change is made to this Privacy Policy, jeli90 will:

• Update the "Last Updated" date displayed at the top of this page.
• Notify registered players of significant changes via the email address associated with their account, where practicable.
• Display a notice on the jeli90 platform prompting players to review the updated policy before their next session.

Your continued use of the jeli90 platform following notification of a Privacy Policy update constitutes your acceptance of the revised terms. If you do not agree with the revised Privacy Policy, you should cease using the platform and contact support at [email protected] to arrange account closure.

We encourage all jeli90 players to review this Privacy Policy periodically — not only when prompted by a change notification — to remain informed about how your data is being used and protected.

Privacy Enquiries: For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact the jeli90 support team. Email: [email protected] (plain text — not a clickable link). Our support team is available 24 hours a day, 7 days a week, and will direct your enquiry to the appropriate person within jeli90.